Service
Annual email-based technical support for Electrocorder, Electrosoft and related issues.
This subscription provides 12 months of email-based technical support for eligible Electrocorder and Electrosoft questions.
Useful for:
- Ongoing access to Electrocorder and Electrosoft technical support.
- Customers who expect to need help with setup, data review or software questions during the year.
- Reducing the need to purchase individual support incidents for routine eligible support questions.
Support Scope
Support is provided by email and aligned with the UK time zone.
The subscription is intended for Electrocorder, Electrosoft and related support issues.
If a request falls outside normal support scope, Electrocorder Support may advise whether a separate support incident or analysis service is more appropriate.
FAQ
How long does the support subscription last?
It covers 12 months of email-based technical support.
Is support by telephone?
The service is email-based.
What products does it cover?
It covers Electrocorder, Electrosoft and related issues.