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Terms of Use

  • All prices displayed exclude UK VAT, the present rate being 20%.

 

  • Refund Policy

Sales to consumers (not for the purposes of business).

You the shopper have the right to cancel your order within seven days of your contract with us, or seven days from receipt of the goods (whichever is the longer). If you do cancel their order, you will have your payment returned. The goods must be returned to Acksen Ltd at your cost, the goods must be undamaged, unopened and unused, in complete working order.    

Sales to businesses.

Acksen Ltd reserve the right not to accept cancellation of orders, whether the order is dispatched or not.  Where possible we may allow the cancellation of an unshipped order, if we can then we will charge a restocking fee, typically 10% of the list price. We cannot refund carriage costs or fees. Where goods are to be returned, must be returned to Acksen Ltd at your cost, the goods must be undamaged, unopened and unused, in complete working order. Where items have been purchased solely for the fulfilment of the order we may not be able to refund those items.

 

  • Company Details

Registered Company Name Acksen Ltd
Place of Registration Northern Ireland, United Kingdom
Registered Office Address 28 Station Road
Whiteabbey
Newtownabbey
Co. Antrim
BT28 3RR
United Kingdom
Company Registration Number NI 019167
Contact Telephone Number +44 (0)28 9020 1050
Contact Email Address sales@acksen.com
sales@electrocorder.com

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